Your Privacy Is Our Responsibility
This policy describes in detail how your personal information is collected, stored, and kept secure on the ca444 platform.
Introduction & Scope of Application
ca444 (referred to here as "we", "our", or "the platform") works to provide a safe and reliable online gaming experience for players in Bangladesh. Protecting the privacy of those who use our services is one of our top priorities.
This Privacy Policy applies to ca444's website, mobile version, and all related services. By creating an account, logging in, or using any service on this platform, you are considered to have accepted the terms of this policy.
This policy has been drawn up in accordance with relevant data protection rules and guidelines applicable in Bangladesh. We commit that your information will never be sold to third parties without authorisation.
1.1 Who Is Covered by This Policy
All individuals who visit the ca444 website and registered members are covered by this policy. Please note that this platform is intended for users aged 21 and above only.
1.2 Changes to This Policy
We may revise this policy as circumstances require or for legal reasons. Any changes will be published as an updated version on this page, and members will be notified by email.
What Information We Collect
ca444 collects information from you in various ways. The purpose of collecting this information is to provide you with the best possible service and to ensure the security of the platform.
2.1 Information You Provide Directly
When you create an account or use our services, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (National ID card or passport — for KYC verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account number — for processing transactions)
- Any other information you provide yourself (for example: when submitting a support request)
2.2 Automatically Collected Information
Information our system collects automatically while you use the platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Date and time of access to the platform
- Pages visited and session duration
- Referral source (where you came from)
- Information collected from cookies and similar tracking technologies
2.3 Transaction & Gaming Information
Your account deposit and withdrawal history, gaming activity, bonus usage, and wagering history are stored for security and fair operations.
Purposes of Using Information
ca444 uses your information only for specific and lawful purposes. We never collect your information unnecessarily or use it beyond its intended purpose.
Account Management
Your information is used to create, verify, manage, and secure your account.
Transaction Processing
To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Support
Your information is used to resolve your issues quickly via 24/7 live chat and email.
Fraud Prevention
To detect and prevent unauthorised account use, fraud, and suspicious activity.
3.1 Other Uses
- In analytical research to improve platform performance
- For relevant promotional communications with your consent
- To fulfil legal obligations and comply with regulatory requirements
- To enforce responsible gaming policies
Information Sharing & Third Parties
ca444 never sells your personal information to third parties. However, information may be shared in the following limited and specific circumstances:
4.1 Service Provider Partners
Necessary information may be shared with trusted third-party service providers for payment processing, KYC verification, and maintenance of technical infrastructure. These partners are contractually bound to protect the information and may not use it beyond the specified purpose.
4.2 Legal Obligations
Information may be disclosed when required by a court order, a lawful demand from a government authority, or applicable law. In such circumstances we will not provide any information beyond what is legally required.
4.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, information may be transferred to the new managing entity. In that case, the terms of this privacy policy will continue to apply.
4.4 With Your Consent
Outside the reasons stated above, we will not share your information with anyone without your explicit consent.
Data Protection & Security Measures
ca444 applies industry-standard technical and organisational security measures to protect your information. The key components of our security framework are:
- SSL/TLS Encryption: All communication between your browser and our servers is secured via SSL encryption, making it practically impossible to intercept or alter information.
- Secure Data Storage: Your sensitive information is stored in encrypted form on secured servers.
- Access Controls: Only authorised personnel have access to your information, and this is strictly controlled.
- Regular Security Reviews: Our systems undergo regular security audits.
- Two-Factor Authentication: A two-step verification system to prevent unauthorised access to accounts.
5.1 Your Responsibilities
Alongside us, you also have certain responsibilities in keeping your own account secure:
- Use a strong and unique password and do not share it with anyone.
- If you notice any suspicious activity, inform us immediately.
- End your session after logging in on a public or shared device.
- Stay alert to phishing or fraudulent communications.
5.2 In the Event of a Security Breach
If for any reason a gap in data protection occurs that may affect your rights or interests, we will notify you as quickly as possible and take the necessary steps to mitigate the incident.
Cookies & Tracking Technologies
The ca444 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the platform — login sessions, security tokens, and so on. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Collect statistics about platform usage, which helps improve the service.
6.2 Cookie Controls
You can reject or delete non-essential cookies by changing your browser settings. Please note, however, that disabling certain cookies may prevent some features of ca444 from working properly.
Data Retention Period
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.
- Active Accounts: All related information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, transaction information may be retained for a specified period due to legal and regulatory requirements.
- Security Logs: Security-related logs are kept for a specified period for fraud detection and legal protection.
- Marketing Consent: If you withdraw your consent, information used for promotional communications will be deleted.
Your Rights & Remedies
ca444 believes you should have full control over your own information. Your rights are set out in detail below:
Right of Access
You may request to know what information we hold about you. We will provide a detailed report within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected. Keeping accurate information helps us improve the quality of our service.
Right to Erasure
In certain circumstances you may request that your information be deleted — however, information retained due to legal obligations may be an exception.
Right to Object to Processing
You may object to promotional communications or certain types of data processing. We will action your request as quickly as possible.
Right to Portability
You may obtain a structured, machine-readable copy of your information from us.
Withdrawal of Consent
You have the right to withdraw any consent you have previously given at any time. Withdrawal of consent does not affect activities carried out on the basis of that consent prior to its withdrawal.
To exercise these rights, email [email protected] or contact our 24/7 live chat.
Protection of Minors
ca444 strictly ensures that this platform is intended only for users aged 21 and above. We do not knowingly collect any information from minors.
Age verification is mandatory at the time of account creation. If a minor's information enters our system by any means and comes to our attention, the relevant account will be closed immediately and the information deleted.
If a guardian suspects a minor is using our platform, they may contact us at [email protected].
International Data Transfer
Due to technical infrastructure requirements, your information may be processed or stored on servers located outside Bangladesh. For any such transfer we ensure that:
- The recipient country or organization maintains adequate data protection standards.
- A contract or legal framework guaranteeing data protection is in place.
- The standards of this privacy policy apply universally.
Contact Us
For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact our support team.
Privacy Contact
Email: [email protected]
Live Chat: Available 24/7 — in Bengali and English
We take your requests seriously and will do our best to respond as quickly as possible.
This privacy policy applies to all services on the ca444 platform. To learn more, please also read our Terms and Conditions and Responsible Gaming page.